Abstract

Selecting vendors is one of the most important decision-making issues in the organization due to its strategic importance. The selection of vendors, which involves multiple parameters and multiple conflicting objectives, can be described as the process of finding the right vendors at the right cost, at the right time and in the right quantities with the right quality. The subjective issue of vendor selection is to minimize the risk and optimize the vendor's overall benefit. This article highlights the application of AHP, VIKOR, TOPSIS and FUZZY AHP across four sectors (i.e. manufacturing, pharmaceutical, service and healthcare) to determine the important criteria of vendor selection in different sectors. In addition, the steps of the MCDM methods are clearly and numerically described in this research. This study may be a strategy guide to be implemented for other multiple criteria decision-making problems. The main purpose of this document is to priorities the vendor selection criteria and MCDM techniques for individual sectors.

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