Research Article

Usability Framework for E-Government Services in Developing Countries

by  Edward Kirui, Rehema Baguma, Kemei Peter Kiprono
journal cover
International Journal of Computer Applications
Foundation of Computer Science (FCS), NY, USA
Volume 137 - Issue 11
Published: March 2016
Authors: Edward Kirui, Rehema Baguma, Kemei Peter Kiprono
10.5120/ijca2016908915
PDF

Edward Kirui, Rehema Baguma, Kemei Peter Kiprono . Usability Framework for E-Government Services in Developing Countries. International Journal of Computer Applications. 137, 11 (March 2016), 43-47. DOI=10.5120/ijca2016908915

                        @article{ 10.5120/ijca2016908915,
                        author  = { Edward Kirui,Rehema Baguma,Kemei Peter Kiprono },
                        title   = { Usability Framework for E-Government Services in Developing Countries },
                        journal = { International Journal of Computer Applications },
                        year    = { 2016 },
                        volume  = { 137 },
                        number  = { 11 },
                        pages   = { 43-47 },
                        doi     = { 10.5120/ijca2016908915 },
                        publisher = { Foundation of Computer Science (FCS), NY, USA }
                        }
                        %0 Journal Article
                        %D 2016
                        %A Edward Kirui
                        %A Rehema Baguma
                        %A Kemei Peter Kiprono
                        %T Usability Framework for E-Government Services in Developing Countries%T 
                        %J International Journal of Computer Applications
                        %V 137
                        %N 11
                        %P 43-47
                        %R 10.5120/ijca2016908915
                        %I Foundation of Computer Science (FCS), NY, USA
Abstract

Lack of usability frameworks for developing countries has contributed to designing and deploying systems that fails at a high rate. This paper discusses a research effort on how rejuvenated Living Lab concept can contribute to designing usability frameworks for developing countries. Living Lab is a user centric innovative setting that involves everyday practices and research that facilitates user influence approach in an open and distributed innovation processes. The concept enables engaging relevant partners in a real life context for addressing usability issues.

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Index Terms
Computer Science
Information Sciences
No index terms available.
Keywords

User Needs Usable E-Government Services Framework Living Labs usability issues

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